PRIVACY POLICY
This Privacy Policy describes how Relivyx ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices outlined below.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Processed securely through our payment partners (e.g., Stripe). We do not store complete credit card numbers.
- Device Information: IP address, browser type, time zone, cookies, and browsing data.
- Order Information: Products purchased, order value, and order history.
How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill your orders
- To provide order updates, tracking, and customer support
- To improve website performance and user experience
- To detect and prevent fraud
- To comply with legal obligations
Sharing Your Information
We may share your data with trusted third-party service providers strictly for operational purposes, including:
- Payment processors: Stripe
- Shipping carriers: FedEx or other logistics partners
- Analytics tools: (optional) Google Analytics, Meta Pixel, etc.
We do not sell, rent, or trade your personal information to third parties.
Cookies
We use cookies to enhance your browsing experience, analyze website performance, and provide personalized content or ads. You may disable cookies in your browser settings, but certain website features may not function properly.
Data Retention
We retain your order information for our records unless and until you request its deletion. We may also retain data to comply with legal, tax, or anti-fraud requirements.
Data Security
We implement security measures to protect your personal information. Payment data is encrypted and securely processed by trusted third-party providers like Stripe.
Minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Your Rights
Depending on your location, you may have the right to request access, correction, or deletion of your personal information. To submit such a request, contact us at:
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date.
Contact Us
For questions regarding this Privacy Policy or your data, please contact us at: